Last Updated: 26-01-2025
At NeonsignStudio, we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website www.neonsignstudio.com and make purchases from our store. By using our website, you agree to the terms of this policy. If you do not agree, please refrain from using our services.
1. Information We Collect
We collect several types of information to provide you with the best shopping experience:
Personal Information: When you create an account or make a purchase, we may collect your name, email address, shipping address, payment details, and phone number.
Non-Personal Information: We may collect anonymous information such as your IP address, browser type, device type, and other technical details through cookies and tracking technologies.
2. How We Use Your Information
Your personal information is used for the following purposes:
To process orders: We use your information to process and fulfill your orders, including billing, shipping, and providing you with order updates.
Customer service: To respond to your inquiries, process returns, exchanges, and assist with customer service issues.
Marketing and promotions: With your consent, we may use your email address to send you promotional offers, newsletters, and other marketing communications related to NeonsignStudio.
Improve our website: We use collected data to understand how users interact with our site, enabling us to improve your shopping experience.
3. How We Protect Your Information
We are committed to maintaining the security of your personal information. We use SSL encryption to protect sensitive data during transactions. We also implement industry-standard security practices to safeguard your information from unauthorized access, alteration, or disclosure.
However, no online transaction is completely secure. While we do our best to protect your information, we cannot guarantee the absolute security of any data transmitted to our website.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers to fulfill your orders, process payments, and handle marketing communications. These third parties are required to comply with strict privacy standards.
We may also share your information if required by law or in response to legal requests (e.g., to comply with a court order or other legal process).
5. Cookies
Our website uses cookies to improve your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and activity on our site.
You can choose to disable cookies in your browser settings, but this may affect the functionality of our website and your shopping experience.
6. Your Rights
You have the right to:
Access: Request a copy of the personal information we hold about you.
Rectify: Correct any incorrect or incomplete information.
Erase: Request the deletion of your personal data, subject to certain legal limitations.
Opt-out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails.
To exercise any of these rights, please contact us.
7. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 18, we will take steps to delete that information.
8. Third-Party Websites
Our website may contain links to other websites not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We recommend reviewing this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us.
